Culture Change

Culture Change

Three ways that a brilliant jerk will ruin your team

One of the biggest dilemmas your are likely to face in your leadership career comes when your faced with the disruptive – and often destructive – behaviour of a brilliant jerk. Do you fuel their ego? Do you hold onto them for as long as they produce outstanding results, hoping that the rest of the team accept that their knowledge and experience make the pain worthwhile? Or do you create the opportunity for them to leave your team as soon as possible?

Three ways that a brilliant jerk will ruin your teamMORE

3 ways that leaders lose their customers’ trust

We all know that frontline ​people are crucial in creating ​customer experiences. What many leaders don't appreciate is the impact and influence that they have on the degree...

3 ways that leaders lose their customers’ trustMORE

World Values Day 2018

World Values Day 2018 is Thursday 18th October. At their best, our personal values are the route to personal fulfilment and authentic leadership. Our organisational values can be...

World Values Day 2018MORE

Customers at the heart = talent at the heart

I’ve recently had a discussion around the link to talent management and customer strategy with the CEO in charge of a business with over £12 billion annual revenue. It was an...

Customers at the heart = talent at the heartMORE

Four Ways That Your Executive Team Shapes Your Culture

There is no doubt that an Executive Team influences the culture of their organisation. It is their consistent actions that model the way for the rest of the business. If you are a...

Four Ways That Your Executive Team Shapes Your CultureMORE

Are you creating Talent Tribes?

“You remind me of myself 20 years ago”. I often wonder how many times this sort of statement is thought of by managers during talent reviews when considering someone as high...

Are you creating Talent Tribes?MORE

Creating Values That Stick

My passion to help organisations to create values that are meaningful, alive and contribute to the success of the business stretches back over 15 years.

Creating Values That StickMORE

Culture Change – How to be a powerful leader

The first myth of leading culture is that you have a choice as to whether you do it or not. If you are in a senior role in any organisation which is undergoing a culture change...

Culture Change – How to be a powerful leaderMORE

Four massive mistakes to avoid when creating your strategy

For many people strategy is a mysterious minefield. They avoid it at all costs. The strategy is seen as the domain of the CEO or Strategy Director. This creates strategic...

Four massive mistakes to avoid when creating your strategyMORE

Managing our Graduate’s expectations

Working with one of the UK’s top universities recently I’ve gained more insight to how we, as talent managers, need to manage the expectations of our graduates in order to...

Managing our Graduate’s expectationsMORE

Great Expectations: 3 ways to transform your leadership effectiveness

In my recent article of supporting your people on their transition from peer to leader I advocated the importance of new managers highlighting their expectations of their new...

Great Expectations: 3 ways to transform your leadership effectivenessMORE

How To Make Hard Change Easy

We have noticed a real spike in conversations about change recently. So many of our clients are going through, or are about to embark on, large change projects. Whatever their...

How To Make Hard Change EasyMORE

3 Lessons on the ‘Gender Agenda’ from Virgin Money

This week Virgin Money have appointed Irene Dorner as their chairwoman who will now join Jayne-Anne Gadhia (CEO) as the only female duo to top one of the FTSE 250 companies. A...

3 Lessons on the ‘Gender Agenda’ from Virgin MoneyMORE

Why this is a great place to work but nobody cares

In the past few months I have noticed an increase in companies proudly sharing the success of their engagement surveys on social media. The challenge to their pronouncement that...

Why this is a great place to work but nobody caresMORE

3 ways your talent strategy could fail

Over the past 12 months I've been focusing on providing a talent coaching focus to many new and existing clients. What is obvious is the biggest barriers are created by those that...

3 ways your talent strategy could failMORE

How to create a reward scheme that your people love

When I checked into a hotel recently I noticed three things. First an impressive gallery of Employee of the Month photographs next to the reception desk, proudly displayed for...

How to create a reward scheme that your people loveMORE

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