Leadership

Leadership

Three ways that a brilliant jerk will ruin your team

One of the biggest dilemmas your are likely to face in your leadership career comes when your faced with the disruptive – and often destructive – behaviour of a brilliant jerk. Do you fuel their ego? Do you hold onto them for as long as they produce outstanding results, hoping that the rest of the team accept that their knowledge and experience make the pain worthwhile? Or do you create the opportunity for them to leave your team as soon as possible?

Three ways that a brilliant jerk will ruin your teamMORE

A talent management culture, who owns it?

I often get asked about my definition of what ‘Talent Management’ actually means. For me, the question is far more fundamental than that. We can all read the wording around a...

A talent management culture, who owns it?MORE

Radical Candour

Despite having served in British Army for ten years, I’m deeply uncomfortable with conflict. My drive to maintain harmony in all aspects of life is so strong that I’ll readily make personal sacrifices in the interest of avoiding any form of conflict.

Radical CandourMORE

The Discipline Every High Performer Knows

From an early age I was an observer of people. In particular of high performers. I held a belief that if someone was really great at something, they would have tips or secrets...

The Discipline Every High Performer KnowsMORE

3 ways that leaders lose their customers’ trust

We all know that frontline ​people are crucial in creating ​customer experiences. What many leaders don't appreciate is the impact and influence that they have on the degree...

3 ways that leaders lose their customers’ trustMORE

How to Influence your boss by ‘Coaching Up’

Have you ever considered the power of influencing your boss by ‘coaching up’? Coaching your boss may not be as dangerous as it sounds and can give you some amazing results....

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World Values Day 2018

World Values Day 2018 is Thursday 18th October. At their best, our personal values are the route to personal fulfilment and authentic leadership. Our organisational values can be...

World Values Day 2018MORE

Customers at the heart = talent at the heart

I’ve recently had a discussion around the link to talent management and customer strategy with the CEO in charge of a business with over £12 billion annual revenue. It was an...

Customers at the heart = talent at the heartMORE

Why you need to say sorry – a lot more

I get to hear the frustrations of many leaders in my line of work. There’s a common theme.

Why you need to say sorry –  a lot moreMORE

The forgotten craft of a thank you

I received a message this week from a client I worked with two years ago. It was a note saying thank you. They had an important presentation coming up and used their learning from...

The forgotten craft of a thank youMORE

Four Ways That Your Executive Team Shapes Your Culture

There is no doubt that an Executive Team influences the culture of their organisation. It is their consistent actions that model the way for the rest of the business. If you are a...

Four Ways That Your Executive Team Shapes Your CultureMORE

Are you creating Talent Tribes?

“You remind me of myself 20 years ago”. I often wonder how many times this sort of statement is thought of by managers during talent reviews when considering someone as high...

Are you creating Talent Tribes?MORE

You can email on holiday!

Today is my first day back in the office after nearly three weeks on holiday and I’m full of ideas for the weeks, months and year ahead. But before I can get started on any of...

You can email on holiday!MORE

The principles of a legend

During television coverage of the build up to England’s World Cup semi-final match, I caught a tribute to the late Sir Bobby Robson. There was a touching moment when the...

The principles of a legendMORE

Dealing with overwhelm

The past six months have been some of the most intense and stressful I’ve had in a long, long time. There has been so much going on at work, at home and health wise that I’ve...

Dealing with overwhelmMORE

5 energy-boosting habits to stay at your best for longer

At this time of year conversations with clients often include the topic of our annual holiday and the chance to ‘recharge our batteries’. With our ever-increasing workloads...

5 energy-boosting habits to stay at your best for longerMORE

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